If the designated server is farther away than your Internet Service Provider’s (ISP’s) server, the results of your latency test may be inflated. Other speed tests use a designated server instead of a dynamic one, which can skew your results. Our Xfinity speed test dynamically uses a nearby server to test your internet speed. Basic video streaming also works on one device. It works best if you stick to doing internet research, sending emails, and checking the news. Your connection is fast enough to get the job done-just as long as the job isn't too big. That's good! But if you need faster load times, there's plenty of room to upgrade. Your connection qualifies (or almost qualifies) as the FCC's definition of broadband: 25 Mbps. Most online activities work great for you, but things might slow down if too many people start streaming in 4K or downloading large files. Not too slow and not too fast-that's how you roll. You also have the bandwidth for intense online gaming, if that's your thing. With speeds like this, several people can stream at the same time. There's not much that can slow your connection down.
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How does it feel to be on top? You can stream live sports in UHD in every room, download huge files in minutes, and connect tons of devices. If that doesn’t work, you can log in to your Xfinity account and reset your modem or gateway from their end-this makes sure that your modem is synched up to their network as well.Your speed is faster than % of our speed test results. If you have an Xfinity gateway or modem and router combo device, simply turn it off, wait a few seconds, and turn it back on. It will reestablish your Wi-Fi network in a few minutes. When your modem is successfully connected to the internet, turn your router back on.After about 10 seconds, turn your modem back on and wait for it to establish an internet connection.Turn off or unplug your modem and your router.
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Here’s how to restart your internet equipment (it’s super easy): Doing this effectively gives your home networking equipment a power nap so both can clear any unnecessary data and start fresh. Symptom: Increasingly slow speeds or network issues since last restartĪ lot of the time, turning your modem and router off then on again can help with sluggish internet speeds. Slow internet on one specific device but no problems on other devices.Increasingly slow speeds or network issues since the last time you restarted your equipment.Slow Wi-Fi connections even though wired connections are fine.You can tell it’s an issue with your own home network when you have these issues: Fewer Mbps of bandwidth than your plan is supposed to give you.Slow speeds during certain times of day when a lot of people in your area get online.Sudden loss of internet connection, even though your Wi-Fi signal is still strong.It’s probably an issue with Xfinity’s network when you experience any of the following: If your speeds are far lower than what you’re paying for, then there’s likely a glitch in your internet connection-either on Xfinity’s end as a provider or somewhere in your home network. So, what kinds of speeds are you getting? If your speed is just as fast as what you’re paying for, congratulations-you don’t have a problem with your internet! The bad news is that your internet is too slow to meet your needs, and it’s probably time for you to get a faster Xfinity internet plan.